Repairs & Maintenance

The SDM Repairs and Maintenance module provides a total solution for maintenance personnel. It can store comprehensive information about properties, both tenanted and void, along with details on all current and historic jobs.

As property managers require instant access to information, considerable use is made of screen enquiries in addition to printed reports. The package is fully userconfigurable to suit individual requirements.

Key Information

Property Database
  • Full property attributes

  • Room sizes

  • Location / area codes

  • Appliance types

  • Cyclical maintenance plan

  • Notepad

  • Stock condition data

  • User definable codes

Job Ordering System
  • Automatic order numbering

  • Multiple job codes

  • Preferred supplier indicators

  • Urgency codes & calculations

  • Completion dates

  • Invoice details

  • Pre and post Inspection flags

Tenant File
  • Correspondence details

  • Housing Benefit details

  • Supporting People details

  • Email addresses

  • Full statistical information

  • Community charge

  • Current & Former Tenants

  • Dependent details

  • Print, Fax, & email orders

  • Maintenance creditors

  • Response times

  • Annual inspections

  • Recharge / insurance details

  • Performance analysis

Major Features

  • Comprehensive property database

  • Cyclical Maintenance planning

  • Annual Inspection prompts

  • Gas Servicing

  • Working days calendar

  • Life cycle costing data

  • Call logging option

  • Schedule of Rates import

  • Customisable job order layout

  • Order history

  • Global updates

  • Scheme / property orders

  • Standard Letters

  • Job satisfaction surveys & reports

  • Diary system

  • Maintenance budget facility

  • Spreadsheet links

Report Generator

Repairs data can be used in conjunction with Report Writer enabling users to create and store their own customised ad-hoc reports.


The Repairs & Maintenance module links to Rents/ Housing Management, Voids Management and Planned Maintenance. It can optionally link to SDM Purchase Ledger and data can easily be downloaded to other software packages, spreadsheets etc.

Click here to download an information sheet

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