Automated Arrears


Automated Arrears Monitoring is designed to add further functionality to the SDM Rents/ Housing Management Module.

The software is designed to automatically monitor various arrears cases and to check which tenants arrears are increasing or decreasing. It will also review which arrangements have been made and whether these are being kept to. It is highly effective for RSL's where staff have control of a number of arrears cases or look after a geographical patch.


Key Information


Tenant Related
  • Alpha numeric reference number

  • Full arrears history

  • Tenant details

  • Arrangement information

  • Diary system

  • Designated Housing Officer

  • Increasing / decreasing arrears

  • Former / current arrears

  • Arrears by area

  • Stable arrears monitoring


Transaction Related
  • Transaction date

  • Payment type

  • Transaction narrative


Reports
  • Full Arrears Report

  • Statistical information

  • Action by type

  • Full selection criteria

  • Standard letters

  • Exclusion Reports

  • Arrangements made

Major Features


  • Full arrears history

  • Automatic arrears checking

  • Global up-dates

  • Import / export facility

  • Screen enquiries

  • Staged arrears process

  • Attach documents

  • Diary prompts

  • On screen up-dates

  • Stable arrears monitoring


Report Generator

The Automated Arrears Monitoring module can be used in conjunction with the Report Writer and Crystal Reports, which enable users to create and store their own customised ad-hoc reports.


Integration

The Automated Arrears Monitoring module can be used in conjunction with the Report Writer and Crystal Reports, which enable users to create and store their own customised ad-hoc reports.


Click here to download an information sheet

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