For over 30 years SDM has invested in people (over 60% of our personnel have more than 10 years service) and technology (over £2m in housing software). This has enabled us to become the leading supplier to housing organisations throughout the British Isles.
Our reputation for providing quality software and first class customer service to housing organizations has put SDM at the forefront of housing software technology. From the smallest co-operative to the largest association SDM is the leading supplier to social landlords in the UK, with more having chosen SDM's software than any other competitive product.
What we provide
SDM offers a range of software modules that can be used individually, or as part of a fully integrated system.
Training and implementation
As preparation and training are the keys to the success of any computer system - SDM places great importance on these and recommends a full schedule is drawn up and agreed as part of the installation process.
Ex housing associations staff and professional trainers carry out the training. One-to-one and class room style training are both on offer.
Online Help
All modules have a detailed help and error messaging system, which gives users a step-by-step guide through routine procedures
Help Desk Support
A dedicated team of customer service personnel are able to offer a support service that is second to none. This is achieved using both the telephone and secure telecommunication data links.
All calls received are recorded, prioritised and monitored using SDM’s computerised call logging software.
CLICK DIAL TO VIEW THE STORY OF SDM HOUSING SOFTWARE INTEGRATION
Featured Events
NIFHA Annual Conference
13th October - Belfast
SFHA Finance Conference
15-16th November -Perthshire
User Groups 2011
Belfast - 1st December
London - 7th December
Glasgow - 8th December
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