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Software & Services Factsheets

Their customer service is particularly good. If I have a problem, they are on the other end of the telephone. They don't put you on hold, they don't say: 'One of our engineers will ring you back within 24 hours', it's there and then.

Julie Backhouse, Finance Director at Eldonian Community Based Housing Association

Ayrshire Housing have used SDM Housing Software for a number of years and use most of the main SDM Modules. We find the software reliable and easy to use and the support we receive from the Customer Services team and Helpdesk is very good. The SDM team are knowledgeable and always willing to assist our staff if required.

Alan Park, Ayrshire Housing

SDM has given our staff team the tools necessary to carry out our work efficiently and has freed up time so we can improve our services and focus on continuously improving our customer offer.

Andy Thomson, Cloch Housing Association

Christian Action have been SDM users for many years working together developing a pragmatic housing management system. The SDM team have a friendly and professional approach, willing to work with you to find solutions. The support you receive is timely and helpful.

Chris Shemelides, Christian Action

We have been using the SDM system for a number of years and found it a reliable and practical solution to our housing management system needs, their continued investment in their software, ensures we keep in step with the sector. The team are reactive, helpful and supportive to our needs in a timely manner.

Jackie Cartwright, The Finchley Charities

In my career as an auditor and then a finance director I’ve dealt with a lot of different software helpdesks, but SDM’s is head and shoulders above the rest. The team are incredibly helpful, hugely knowledgeable and patient with users trying to explain their issues.

David Morrow, Zebra Housing Association

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